Privacy policy

Last updated: April 17, 2026

This Privacy Policy describes how WorldFrame ("we", "us", or "our") collects, uses, and shares your personal information when you visit worldframegallery.com, place an order, contact us, or otherwise use our services.

By using our site or services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

  • Contact details, such as your name, email address, phone number, and shipping or billing address.
  • Order information, such as products purchased, order history, payment confirmation details, and fulfillment status.
  • Account or communication information, such as messages you send us, customer support requests, and preferences you share with us.
  • Device and usage information, such as IP address, browser type, device information, and information about how you use our website.

How We Collect Information

We collect personal information directly from you, automatically through your use of our website, and from service providers that help us operate our store.

For example, we may collect information when you:

  • place or attempt to place an order;
  • contact us through the website;
  • subscribe to updates or marketing communications;
  • browse or interact with our storefront.

How We Use Your Information

  • process orders, payments, shipping, returns, and refunds;
  • communicate with you about your order or support requests;
  • provide customer service;
  • maintain the security of our store and prevent fraud or misuse;
  • improve our website, products, and operations;
  • comply with legal obligations and enforce our store policies;
  • send marketing emails where permitted by law or where you have chosen to receive them.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our storefront, remember your preferences, understand site usage, and improve performance. Some of these technologies are provided through Shopify and related storefront services.

You can usually control cookies through your browser settings, but disabling them may affect how the store functions.

How We Share Personal Information

We do not sell or rent your personal information. We may share personal information with trusted service providers only as needed to operate our business, such as Shopify, payment processors, shipping and logistics providers, production or fulfillment partners, technology and analytics providers, and legal or regulatory authorities when required by law.

Third-Party Services and Links

Our website may include links to third-party websites or services. We are not responsible for the privacy or security practices of third parties, and we encourage you to review their policies separately.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or portability of your information, or to object to certain uses of it.

If you would like to exercise any privacy-related rights, please contact us through our contact page. We may need to verify your identity before responding.

Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children.

International Transfers

Your information may be processed outside your country by Shopify and other service providers that support our business. Where required, we rely on appropriate contractual or legal safeguards for those transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will update the "Last updated" date above.

Contact

If you have questions about this Privacy Policy or how we handle your information, please use our contact page.